Legal

Privacy Policy

Street to the League handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect, why, and the choices you have.

1. About this policy

Street to the League ([legal entity name], ABN 13635720818 ("Street to the League", "we", "us") is a Sydney-based basketball coaching business.

This policy applies to personal information we handle about clients and prospective clients, suppliers, job applicants, and visitors to our website. It took effect on [date] and we review it at least once a year.

2. What we collect

We collect only the information we need for our business activities. Depending on how you deal with us, this may include:

• Contact details: name, phone number, email address and postal address or postcode.
• Business details: your organisation, role, and the records of our dealings with you as a client, prospective client or supplier.
• Technical information: IP address and device and browser type, collected when you use our website.
• Payment details: bank account details where we pay you as a supplier.

Anonymity

You can deal with us anonymously or under a pseudonym where that is practical, for example when making a general enquiry.

3. How we collect information

We collect most information directly from you, when you:

• engage us, enquire about our services, or supply services to us;
• apply to work with us; or
• visit our website or contact us.

We may also use publicly available information, such as published contact details for organisations and office holders.

If we receive personal information we did not ask for and could not have collected ourselves, we destroy or de-identify it.

We do not sell personal information.

4. How we use information

We use personal information to:

• provide services to clients, manage those relationships and send invoices;
• respond to enquiries and complaints;
• tell clients and contacts about our services (you can opt out at any time);
• assess job applications; and
• meet our legal and regulatory obligations.

We use information for another purpose only if you consent, you would reasonably expect it, or the law requires or allows it.

Business development contacts

Where you give us your contact details and consent to hear from us about our services, we use those details only to contact you for that purpose. We do not add them to any other dataset, or share, sell or rent them to anyone else.

You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us, and we will stop contacting you and delete your details from our business development records.

5. Who we share information with

We share personal information only as needed for the purposes above, with:

• Service providers who work for us under confidentiality obligations, such as SMS gateways, cloud storage and IT providers, and professional advisers.
• Regulators, courts and law enforcement, where the law requires or authorises it.

6. Security and retention

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access. These include password-protected and encrypted systems, multi-factor authentication, access limited to people who need it, and confidentiality terms with our providers.

We keep personal information only as long as we need it. Client, supplier and financial records are kept for at least seven years, as the law requires.

If a data breach is likely to cause serious harm, we will notify the people affected and the Office of the Australian Information Commissioner, as required by the Notifiable Data Breaches scheme.

7. Automated decisions

We do not use computer programs to make decisions that significantly affect your rights or interests.

8. Website and cookies

Our website may use cookies and similar tools to keep it working properly and measure website traffic. You can block cookies in your browser, though some parts of the website may not work properly without them.

9. Your choices and rights

• Stop contact. Tell us your phone number or email address and we will add it to our do-not-contact list.
• Stop marketing. Use the unsubscribe link in any marketing email, or contact us.
• Access your information. You can ask for a copy of the personal information we hold about you. We will respond within 30 days and do not charge for making a request.
• Correct your information. If something we hold is inaccurate, out of date or incomplete, ask us to fix it.

We may need to confirm your identity first. If we refuse a request, we will explain why in writing.

10. Complaints

If you think we have mishandled your personal information, contact us using the details below. We will acknowledge your complaint within 7 days and aim to resolve it within 30 days.

If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

11. Contact us

Privacy Officer, Street to the League
Email: streettotheleague@gmail.com

12. Changes to this policy

We may update this policy from time to time. The current version is always available on our website, with the date it took effect, and we will provide a copy free of charge on request.